Client Success Story – Car Replacement (Personal Loan)
Our client bought a new car from a dealership for commercial purposes. In extremely unlucky circumstances, as they drove out of the dealership, the car broke down beyond repair.
To ensure our client had the best experience possible, we stepped in to:
- Cancel the finance arrangement for the existing car loan that had broken down with no disadvantage to the client
- Obtain the replacement vehicle finance, overcoming an extra obstacle for the client as they had a low credit score
We were able to obtain a swift resolution for the client by:
- Working with one of our lender partners to provide a policy exception based on the client’s unique profile
- Guaranteeing a speedy approvals and settlement process to get her back in a work vehicle as soon as possible
As a result of our proactive team’s efforts, we helped the client settle a new $34,200 loan from start to finish, with a few challenges in between, all within one week.
Obtaining asset finance, even in unusual circumstances, can be a smooth process through the Amfin team. We utilise our volume of deals and lender relationships to continuously obtain the best results for your clients.