Client Success Story – 5 Hr Car Loan (Consumer Secured)
In the finance industry, tight time frames and pressure circumstances are something all too familiar for our clients and consultants. At Amfin we are always striving to deliver a great customer experience for our clients, and we are immensely proud when our consultants thrive under pressure to deliver exceptional results such as those in the below success story.
Our client was on an extensive wait list for a 2022 Toyota Land Cruiser. The dealership reached out notifying the client of a cancelled order resulting in their chosen vehicle being available immediately provided they could have the funds transferred with 2 business days.
The client required a $121,000 loan within a 48 hr period to secure his car purchase. The large borrow amount, combined with the time pressure presented a unique hurdle to overcome.
After receiving the enquiry at 4pm, our consultants Kyla and Alex utilised our industry relationships to not only fast track the client’s application, but navigate the lender’s policy regarding maximum borrow amount. As a result, we were able to secure the client a larger than normal loan at a more competitive rate.
Based on our relationship with the selected lender, the client received an approval on the loan the following morning and received funds early that afternoon. Our consultant, Kyla secured the client a $121,000 secured car loan with a 15% deposit, within a total of 5 business hours. Talk about thriving under pressure.
By building solid relationships with clients, our referral partners and lenders, we are able to produce exceptional service and solutions for our customers in an array of circumstances.